Customer services



TMB App is the app that takes you!
All public transport in one app. Find new routes and more transport options. Download it!
What do you need?
What do you need to know?
You may be interested in

When does T-16 expire?
Remember that your T-16 expires 6 months after your 16th birthday.
Information about T-16
On the metro, travel with your dog responsibly
We inform you how to travel correctly with your dog, for its safety and that of other passengers.
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Ask for your invoice
In the personal area you can review the history of receipts and purchase invoices linked to T-mobilitat and you can download the simplified invoice.
How to use T-mobilitat
Can't find what you want?
We provide you with different channels to resolve your doubts. Contact us!
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Chatbot
Ask what you want to know or choose the online options that will guide you until you get the information you need. -
Iquiry form
Write us when it suits you. We will send the answer to the email you provide us. -
Phone
If you want us to reach you by phone, you can call 900 70 11 49, from Monday to Sunday from 7:00 a.m. to 9:00 p.m.
In-person customer service
We also serve you in person. We advise you to make an appointment in advance.
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