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Punts TMB customer service offices

Most of the management can be done online without the need to travel.

All the Punts TMB have video interpretation in Catalan sign language. Currently, this service is offered intermittently until the necessary technical adjustments are completed.
Imatge del bloc

Punt TMB Diagonal

Schedule

Monday to Friday weekdays, from 8.00 a.m. to 8.00 p.m.

Location

Diagonal station lobby (L3, L5). Entrance via Carrer de Rosselló - Rambla de Catalunya, before going through the station's validators.

Accessible station. Punts TMB accessibility.

Imatge del bloc

Punt TMB La Sagrera

Schedule

Monday to Friday weekdays, from 8.00 a.m. to 8.00 p.m.

Location

La Sagrera station lobby (L1, L5, L9 Nord, L10 Nord). Entrance through Carrer d'Hondures, before going through the station's validators.

Accessible station. Punts TMB accessibility.

Imatge del bloc

Punt TMB Sagrada Família

Schedule

  • From Monday to Friday on weekdays: from 8.00 a.m. to 8.00 p.m.
  • Saturdays: from 9.00 a.m. to 5.30 p.m.
  • Holidays: from 9.00 a.m. to 2.00 p.m.
  • Closed on holidays January 1 and 6 and December 25 and 26.

Location

Lobby of the Sagrada Família station (L2, L5). Entrance via Carrer de Provence - Carrer de la Marina, after going through the station's validators.

Accessible station. Punts TMB accessibility.

Imatge del bloc

Punt TMB Universitat

Schedule

Monday to Friday weekdays, from 8.00 a.m. to 8.00 p.m.

Location

Lobby of the Universitat station (L1, L2). Entrance through Carrer de Pelai, before going through the station's validators.

Accessible station. Punts TMB accessibility.

Accessibility of Punts TMB

All Punts TMB have:

  • Preferential service desk for people with disabilities, reduced mobility and other needs.
  • Sign language video interpretation service for people with hearing disabilities.
  • Inductive loop.
  • Directions to the Punt TMB door.

And they have maps of the metro network in relief and a guide in Braille and ink, which are very useful for people with visual disabilities.

The door of the Punt TMB Diagonal is manually opened. The rest of Punts do not have architectural barriers and the Punt TMB Sagrada Família has a NaviLens label for its location.

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  1. Data processing controller : Transports de Barcelona, S. A., Ferrocarril Metropolità de Barcelona, S. A., y Projectes i Serveis de Mobilitat, S. A., Transports Metropolitans de Barcelona, S. L. and TMB Foundation (TMB).
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  5. Rights in respect of the data provided : you have the right to access, rectify, erase, limit their processing, oppose or request personal data portability, as specified in additional information.

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From Carrer dels Penitents 7, Barcelona

To Plaça de Catalunya 4, Barcelona

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